Clients are seen by appointment ONLY.
Appointments are available by contacting me either by email or phone/text.
Email: lois@bluebell-design.com
Phone/text: 07940 262043
Weekdays:
Appointments can be booked from Monday – Friday, between 10am and 4pm, depending on availability. There is no deposit for weekday appointments but any future bookings may be affected should you fail to attend without giving me 24 hours notice.
Saturdays:
I offer a limited number of appointments on Saturdays. Saturday appointments can be booked between 10am and 4pm, dependent on availability. I would advise booking well in advance if you need a weekend fitting as these go quickly at times.
Saturday appointments for all new clients are contingent on payment of a deposit of £20 per person.
Sadly a small number of people believe that it is acceptable to book appointments and then fail to show up. This behaviour has a detrimental impact on my business, so I now take a deposit of £20 for each Saturday appointment.
Your booking deposit will be invoiced electronically via Sum Up.
Your deposit is fully refunded when you attend your appointment, usually in the form of a discount from any work you commission.
You will be sent an invoice by email, and only on payment will your provisional appointment be confirmed.
Should you need to cancel, please ensure you do so (by text or email) at least 24 hours before your appointment. If you cancel in time, you will receive a full refund of your fee.
You will not receive a refund of any kind if you fail to attend your appointment and did not cancel within the timeframe noted above.
Appointment guidelines
A maximum of 2 people can attend your appointement – you and one other adult. Additional people will have to remain outside. Keeping to 2 people allows me to focus on you and your needs without distractions. With multiple attendees (eg 4 bridesmaids), appointments can be scheduled to run one after another, but those not involved will still be asked to wait in their cars.
No children are allowed in my studio unless the fitting is for them.
Please do not wear makeup when coming for a wedding gown fitting. Make up transfers really easily to light coloured fabrics and you may ruin your dress before you’ve even had a chance to wear it.
My studio is on the ground floor with easy access for those with mobility issues.