Appointments – how to book

Appointments are available by contacting me either by email or phone/text.

Email: lois@bluebell-design.com

Phone/text: 07940 262043

Weekdays:

Appointments can be booked from Monday – Friday, between 10am and 4pm. There is no deposit for weekday appointments but any future bookings will be affected should you fail to attend without giving me notice.

Saturdays:

I offer a limited number of appointments on Saturday. Saturday appointments can be booked between 10am and 4pm, dependent on availability.

Saturday appointments for new clients are contingent on payment of a £10 per person deposit, which will be invoiced electronically via Sum Up. This deposit is fully refunded when you attend your appointment, usually as a discount from any work you commission.

You will be sent an invoice by email, and only on payment will your provisional appointment be confirmed.

Should you need to cancel, please ensure you do so (by text or email) at least 24 hours before your appointment. If you do this, you will receive a full refund of your fee.

You will not receive a refund of any kind if you fail to attend your appointment and did not cancel within the timeframe noted above.

I have found to my dismay that a small number of people feel it is acceptable to book appointments and then fail to attend, without informing me that they have changed their minds. Taking this small deposit is designed to deter such behaviour, and if it occurs, compensate me for the inconvenience and disruption to my weekend.