Appointments – how to book

Appointments are available by contacting me either by email or phone/text.

Email: lois@bluebell-design.com

Phone/text: 07940 262043

Weekdays: Appointments can be booked from Monday – Friday, between 10am and 4pm.

Saturdays: I understand that circumstances may make a weekday appointment difficult for you to attend. I offer a limited number of Saturday appointments, between the hours of 10am and 2pm.

Sadly, the number of new prospective clients who book a Saturday appointment and then do not show up has increased over recent years, so I have been left with no alternative but to charge a fee that you will forfeit, in full, if you fail to attend a Saturday appointment.

Bluebell Design charges a deposit of £10 per person for Saturday appointments. You will be sent an invoice via SumUp, and only on payment will your booking be confirmed by email.

This deposit will be taken off the cost of any work you ask me to do, so you will be refunded.

Should you need to cancel our meeting, please ensure you do so via text or email a minimum 12 hours before your appointment. You will receive a full refund via the payment method you used.

If you do not attend and did not cancel, then you lose your deposit. It will instead be donated to my chosen charity, Scotland’s Charity Air Ambulance. https://www.scaa.org.uk/

I regret that I have had to impliment this, but increasing non-attendance has unfortunately left me no alternative.